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Travel Health Services
Travel Health Services

Prescription AdviceRequesting Repeat Prescriptions

When requesting a repeat prescription, please use the repeat prescription form provided with your last prescription. Please clearly indicate those items that you need. Either hand in the form to reception or post the form to us. Alternatively, you could fax the request to us. For reasons of safety and confidentiality, we do not accept telephone requests for repeat prescription, only for housebound patients and carers.  Patients can also order repeat prescriptions online but need to be registered to use this service.

You can request a repeat prescription by:-

  • Placing it in the box in Reception
  • Posting it to the Practice
  • Faxing it to the Practice on 01444 451532
  • Ordering via our online services

Repeat prescriptions can take up to 48 hours to process so please be patient and remember to hand in your request at least a week before you need your medication renewed.  Medication that is not a repeat takes up to 72 hours to process.

Electronic Prescription Service (EPS)

The Electronic Prescription Service (EPS) is an NHS service that allows your GP to send your prescription to a nominated pharmacy. This service is only suitable for patients - a) If you are on regular medication. b) Have a stable condition. c) Collect your medication from the same place. Please read this document carefully before deciding if this service is suitable for you.

Collecting repeat prescriptions

We deal with many hundreds of repeat prescription requests each week and each prescription needs to be carefully checked and printed before it can be signed. Please allow at least two full working days for your prescription to be ready. We are happy for you to request your prescription a week or two in advance if needed. If you are posting the request to us, please allow extra time for the post to be delivered. Please include a stamped self-addressed envelope and we will post your prescription to you.

We have set up a prescription collection service with various pharmacists working with the Practice. Please let reception know when you send in your prescription if you would like us to arrange for it to go to the Pharmacy for dispensing and collection there. Please be aware that three working days are required for the prescription to be issued, sent to the pharmacy and dispensed.

Medication reviews

Each repeat prescription item has a review date. This will be decided by your doctor when the prescription is first prescribed and will be reviewed by them on a regular basis. If you have passed your review date, no further prescriptions will be issued until you have reviewed the medication with your doctor or one of the nurses. It is important to review your medication to check whether the medication is still needed and whether it is working as it should. We will also check that you are not having side effects, arrange any tests that need to be done to monitor the effects and check that nothing better could be used. Your medication should be reviewed at least once a year and more frequently for some medication.

Prescription pricing

If you are on multiple repeat medications it is probably worthwhile contacting the Prescriptions Authority or asking your pharmacist for a pre-payment certificate which will greatly reduce your prescription charges.

If you are under 18 years of age, unemployed or on invalidity benefit then you will not have to pay for your prescription. Ensure that you fill out the reverse of the prescription form correctly and sign it, and have some proof that you are exempt from prescription charges with you when you collect your medication from the pharmacy.

› further information on prescription cost from