Dolphins Practice

Lines open 8.00am – 6.30pm

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

How to register

We have capped our patient list, if you wish to register please contact the CCG. Please contact them on either Tel: 07425 616 194 or Email: [email protected] If you are assigned ... [continue] How to register

Practice boundary

https://experience.arcgis.com/experience/c5dfab9f267944d2a9d68e8b0469568b/page/public?data_filter=dataSource_1-GI2598_Bdys_PUBLIC_9878%3APracticeCode%3D%27H82044%27 

Access to medical records

Your care records The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside ... [continue] Access to medical records

Carers

Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know ... [continue] Carers

Chaperone policy

The Practice is committed to providing a safe, comfortable environment where patients and staff can be confident that best practice is being followed at all times and the safety of ... [continue] Chaperone policy

Complaints and compliments

We understand that sometimes you may not have a satisfactory experience of our services and we want to hear about it if things go wrong.  You can talk to any ... [continue] Complaints and compliments

Named GP

All patients at Dolphins Practice have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You can ... [continue] Named GP

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

Please treat us with courtesy and respect at all times. The Receptionists are following the instructions of the doctors and will try to offer you what is available on the ... [continue] Patient rights and responsibilities

Privacy

Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled ... [continue] Privacy

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us Alternatively you can complete the online form via online services Download ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour

Infection control statement

Infection Control Annual Statement 2022 Dolphins Practice Purpose The Annual Statement will be generated each year in 2022 It will summarise: Details of any infection control audits undertaken, as well ... [continue] Infection control statement

Date published: 8th October, 2014
Date last updated: 15th November, 2014