Practice Staff - Management & Administration

Practice Manager – Mrs Yvonne Pierce

The Practice Manager is responsible for the administration, organisation and management of the Practice and also has responsibility for the financial management of the practice, as well as ensuring the wellbeing of patients, doctors and staff.

Assistant Practice Manager – Mrs Julie Henderson

The Assistant  Practice Manager oversees the administration and IT teams, assists the doctors in clinical audit to ensure we continue to provide good quality care, assists in the day to day running of the practice and is also responsible for dealing with matters arising in the Practice Manager's absence.

Medical Secretaries

There are three secretaries between all the doctors, who will be happy to help with any general enquires or pass on any messages for your doctor.

Reception Team

Our Receptionist Staff are there to help you, led by the reception supervisor Carole Manklow and her deputy Shirley Reeves they have extensive knowledge of the facilities and services available. When telephoning for medical attention the Receptionist may ask for a few details, this will enable them to help you in the most appropriate way. Please be assured that the rules of confidentiality apply equally to all practice staff.

You may not need to see the doctor every time you require a repeat prescription. If you have any queries concerning your prescription, our receptionist team will be more than happy to assist with any general enquires.

IT Co-Ordinator

Our IT Co-Ordinator Trudi Brewer is responsible for maintaining the computer systems, supervises the electronic scanning of letters onto the computer systems, deals with the registration of new patients and removal of patients who have transferred out of the practice area.