Sign up for Online Patient Services
Online access to appointment booking and repeat prescription is available. Registration is simple - Download our internet access application form, then for security we will need you to bring this into the Practice with some proof of ID, before we give you a username and first password. Acceptable ID is a photo driving licence or a passport.
Patient.co.uk and NHS Choices
As the NHS Direct service has been wound down we would like to draw our patients' attention to the websites Patient.co.uk, which offers extensive help and advice for managing a wide variety of health complaints and illnesses and NHS Choices which also has many pages of health advice and allows you to search for local healthcare providers.
Changes to the Appointment System
The Dolphins Practice operate a telephone system whereby when patients ring in the morning they will be given a telephone appointment with a doctor. The doctor will ring back during the morning and if they feel the patient needs to be seen they will be given an appointment.
Patient Survey Results Published
The results of our 2012 - 2013 Patient Survey are now available to view and download. We had 152 completed responses submitted. Whilst we would have liked more submissions, the survey results have been vey helpful in formulating an action plan to improve our provision of healthcare services to our patients.
The survey results and action plan for 2012 -2013 (and 2011 -2012) can be found by following the link below:
View the Patient Survey Results, Report and Action Plan
Out of Hours Service replaced by NHS 111
The Out of Hours telephone service in the area inow being run by the NHS 111 service. Dial 111 when the practice is closed after 6.30pm on weekdays and all day at weekends. Calls are free from landlines & mobile phones. The service aims to make it easier for people to access healthcare services when they need medical help fast, but it's not a life-threatening situation.
NHS 111 has also replaced the NHS Direct service for telephone advice 24 hours a day.