Booking and cancelling appointments with Dolphins Medical Centre, Haywards Heath Repeat Prescription ordering at Dolphins Health Centre, Haywards Heath Health advice for patients - Dolphins Surgery, Haywards Heath Child Immunisations - Dolphins Practice, Haywards Heath
› Do you need an appointment? › Ordering your prescriptions › Self-Care Leaflet Downloads › Children's immunisations

Do you really need an appointment? Please check our 'self help' guide first to see if there is a better alternative.

Appointments are for the named person only. You may express preference for a GP but subject to availability, you may be offered an alternative GP or health professional.

Repeat prescriptions can take up to 48 hours to process so please ensure your request reaches the Practice at least three working days before you need your medication renewed.

Please send your repeat prescription by post, by fax (01444 451532) or bring it in in person to the Practice.

Dolphins Practice are pleased to offer our patients a number of PDF health advice leaflets to view or download and keep.

The leaflets cover a range of common health complaints including back pain, heartburn, headaches, children's fevers and sore throats.

Please see this section for advice on the schedule for getting your child immunised from birth through to 18 years of age.

The recommended schedule is based upon the latest up to date advice from the 'UK Joint Committee for Vaccination and Immunisation' (JCVI).

Electronic Prescription Service

The Electronic Prescription Service (EPS) is a new NHS service that allows your GP to send your prescription to a nominated pharmacy. This service is only suitable for patients - a) If you are on regular medication. b) Have a stable condition. c) Collect your medication from the same place. Please read this document carefully before deciding if this service is suitable for you

What do you want to do?

Use the icons below to find some of the most important sections of the Dolphins Practice website:

Book online services at Dolphins Medical Practice, Haywards Heath Appointments at Dolphins Surgery Dolphins Medical Centre - Surgery Hours Dolphins Practice, Haywards Heath - Contact Details Registering as a patient with Dolphins Health Centre NHS Services at Dolphins Practice, Haywards Heath GP timetable, Dolphins Surgery Haywards Heath
Use our online services Book/cancel appointment View practice hours See contact details Register/change details View our NHS services See our GP timetable

Flu VaccinationFlu Season 2015

Please phone 01444 414767 to book an appointment for your flu vaccination. The following at risk groups are eligible for a vaccination:

  • Patients aged 65 years and older
  • Patients in a clinical risk group i.e. asthmatic, diabetics
  • Pregnant women
  • All children aged two to six years
  • Carers

The following NHS information and advice PDF leaflets on flu and vaccination may prove useful:

Friends and Family Survey.

Your views are important to us - please take our Friends and Family Survey By following this link - Thank you.

Mobile Numbers and Email Addresses

Please can you let us have your mobile phone number' and advise us of your email address so that we can use these to contact you. Simply download and return our Consent to leave Telephone Messages and emails form.

Patient Participation Group Newsletter

The latest edition of Healthwise, our PPG's newsletter is avilable as a PDF file to view and download

Online Repeat Prescriptions

Please note that with effect from 1st October 2015 we will no longer accept requests for medication by email but you will need to order via SystmOnline. This means your request will be linked directly to our clinical system, which will help with the administration and produce an audit trail should any problems arise.

Care Quality Commission (CQC) Report

The job of the CQC is is to check whether hospitals, GP Practices, care homes and care services are meeting essential standards. View our CQC Report carried out in March 2014.

Patient Survey Report 2014 -2015

The results of our 2014 - 2015 Patient Survey are now available to view and download. The survey results have been vey helpful in formulating an action plan to improve our provision of healthcare services to our patients.

Changes to the Way We Make Travel Appointments

Patients who are travelling need to complete a questionnaire before an appointment is booked by our receptionists. Once we have received your completed questionnaire you will be contacted by us. Please allow at least 8 weeks before travelling. Read more about our travel health services

Dolphins Stop Smoking Clinics

Please ring 01444 414767 to book an appointment with Carol or Elspeth. They will give you the support and encouragement you need to give up for good. Take the first step now to stopping smoking. Read more about smoking cessation

Sign up for Online Patient Services

Online access to appointment booking and repeat prescription is available. Registration is simple - Download our internet access application form, then for security we will need you to bring this into the Practice with some proof of ID, before we give you a username and first password.  Acceptable ID is a photo driving licence or a passport., Rightcarerightnow and NHS Choices

Please take a look at the following websites and which offer extensive help and advice for managing a wide variety of health complaints and illnesses and (NHS Choices), which also has many pages of health advice and allows you to search for local healthcare providers.

Changes to the Appointment System

The Dolphins Practice operate a telephone system whereby when patients ring in the morning they will be given a telephone appointment with a doctor.  The doctor will ring back during the morning and if they feel the patient needs to be seen they will be given an appointment.