Friends and Family Survey.
Your views are important to us - please take our Friends and Family Survey By following this link - https://www.surveymonkey.com/r/57FHQC8. Thank you.
Mobile Numbers and Email Addresses
Please can you let us have your mobile phone number' and advise us of your email address so that we can use these to contact you. Simply download and return our Consent to leave Telephone Messages and emails form.
Patient Participation Group Newsletter
The latest edition of Healthwise, our PPG's newsletter is avilable as a PDF file to view and download
Online Repeat Prescriptions
Please note that with effect from 1st October 2015 we will no longer accept requests for medication by email but you will need to order via SystmOnline. This means your request will be linked directly to our clinical system, which will help with the administration and produce an audit trail should any problems arise.
Care Quality Commission (CQC) Report
The job of the CQC is is to check whether hospitals, GP Practices, care homes and care services are meeting essential standards. View our CQC Report carried out in March 2014.
Patient Survey Report 2014 -2015
The results of our 2014 - 2015 Patient Survey are now available to view and download. The survey results have been vey helpful in formulating an action plan to improve our provision of healthcare services to our patients.
Changes to the Way We Make Travel Appointments
Patients who are travelling need to complete a questionnaire before an appointment is booked by our receptionists. Once we have received your completed questionnaire you will be contacted by us. Please allow at least 8 weeks before travelling. Read more about our travel health services
Dolphins Stop Smoking Clinics
Please ring 01444 414767 to book an appointment with Carol or Elspeth. They will give you the support and encouragement you need to give up for good.
Take the first step now to stopping smoking. Read more about smoking cessation
Sign up for Online Patient Services
Online access to appointment booking and repeat prescription is available. Registration is simple - Download our internet access application form, then for security we will need you to bring this into the Practice with some proof of ID, before we give you a username and first password. Acceptable ID is a photo driving licence or a passport.
Patient.co.uk, Rightcarerightnow and NHS Choices
Please take a look at the following websites www.patient.co.uk and www.rightcarerightnow-nhs.net which offer extensive help and advice for managing a wide variety of health complaints and illnesses and www.nhs.uk (NHS Choices), which also has many pages of health advice and allows you to search for local healthcare providers.
Changes to the Appointment System
The Dolphins Practice operate a telephone system whereby when patients ring in the morning they will be given a telephone appointment with a doctor. The doctor will ring back during the morning and if they feel the patient needs to be seen they will be given an appointment.